GoogleSEO & Google Updates: How To Shift Lanes To Avoid Glitches

Why does it seem that the world stops when Google releases major updates and changes?

You just can’t be too comfortable with the latest version of any Google release, because there’s always another one right around the corner. This time? It’s Panda 4.0.

You can ignore Google updates at your own peril: now on its 14th year of operation, Google is considered the dominant force in search engines with over 1.1 billion users worldwide. About 79% of Android users have the Google operating system and the estimated number of searches per month on Google is over 114 billion!
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freshdesk-chat

It has been one month since Planned Growth Agents have started using our new support portal, and we couldn’t be more excited at how fast and simple the conversion has been. Besides the easy to navigate dashboard, our agents appreciate the ability to communicate with our clients. Among the many communication features that the PG Support Portal utilizes, one of the most helpful tools is the ability to chat with Customer Service Agents in real time.
Continue reading Chat Request from Website or Dashboard

freshdesksmall-getting-to-know-your-dashboardHow, exactly, do you make sure your ever-expanding customer base is being treated properly? Planned Growth is taking care of this fundamental challenge of business growth with the addition of an amazing support solution: our very own support portal.

Planned Growth’s Support Portal is an incredibly innovative idea that has blossomed into something huge! It helps us plan your online business growth through a customer support solution that remains unchallenged to date. Our support portal makes communication about projects easier than ever with an intuitive dashboard with extremely useful features.
Continue reading How a Ticketing System is Used to Better Serve Customers

freshdesk-ticketing-systemcreate-support-accountThe process is pretty straight forward: Projects are created as tickets, and tickets are assigned to agents. As a Planned Growth Client, you have complete access to your dashboard. This means you can view every step of every project. But even more useful is the ability to communicate with both individual agents and groups at any time on any project. This cuts down on confusion and keeps everybody focused on the same goal. With the ability to oversee all communication on a project, as well as intervene when you see necessary, you can be sure your goals and visions are being met.
Continue reading Getting to Know Your Dashboard