It has been one month since Planned Growth Agents have started using our new support portal, and we couldn’t be more excited at how fast and simple the conversion has been. Besides the easy to navigate dashboard, our agents appreciate the ability to communicate with our clients. Among the many communication features that the PG Support Portal utilizes, one of the most helpful tools is the ability to chat with Customer Service Agents in real time.
Accessing the chat widget is easy with the clean user interface. When you log into your Client Dashboard, find the chat box and type in your question. It is just that simple. If you have any problems, a Customer Service Agent can help guide you to a quick solution.
Have an urgent request or question? Use the chat feature to speak with Planned Growth. If we cannot answer your question we will create a ticket on your behalf using the information we gathered from your chat.