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BUSINESS SOFTWARE

Setup, Customization & Support

Zoho Business Software Help

Manage your business, not your software.

With more than 40+ integrated, online and mobile applications, Zoho is the business operationg system for the 21st century. Giving you everything you need to grow sales, market your business, do your accounting, communicate with teammates and customers, and much more. As an Advanced Zoho Partner, Planned Growth and our Zoho Experts will help implement, customize and maintain your Zoho applications so you can spend less time managing your software and more time growing your business.

Support Plans


Seed
20% of org license fee

Sprout
30% of org license fee

Spruce
40% of org license fee
INCLUDED Services
Email Support [email protected] [email protected] [email protected]
Phone Support 8 am - 5 pm EST | Mon - Fri 8 am - 5 pm EST | Mon - Fri 24/7
Chat Support
8 am - 5 pm EST | Mon - Fri 24/7
Maximum Response Time 4 Hours 2 Hours 1 Hour
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance
1 Hr / User / Yr
20% Discount on Future Work
1 Hr / User / Yr
30% Discount on Future Work
1 Hr / User / Yr
40% Discount on Future Work
Development Assistance
1 Hr / User / Yr
20% Discount on Future Work
1 Hr / User / Yr
30% Discount on Future Work
1 Hr / User / Yr
40% Discount on Future Work
System Manual
$999.00
$899.00
$799.00
1-on-1 Training
$150/hr
$100/hr
$75/hr
Qualifications
Minimum Number of Users 1 5 10
Contact Sales Contact Sales Contact Sales

*Customization & Development Assistance Hours cannot be utilized towards any Project Based work.


Seed
20% of org license fee
Included Services
Email Support [email protected]
Phone Support 8 am - 5 pm EST | Mon - Fri
Chat Support
Maximum Response Time 4 Hours
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance
1 Hr / User / Yr
20% Discount on Future Work
Development Assistance
1 Hr / User / Yr
20% Discount on Future Work
System Manual
$999.00
1-on-1 Training
$150/hr
Qualifications
Minimum Number of Users 1
Contact Sales

Sprout
30% of org license fee
Included Services
Email Support [email protected]
Phone Support 8 am - 5 pm EST | Mon - Fri
Chat Support 8 am - 5 pm EST | Mon - Fri
Maximum Response Time 2 Hours
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance
1 Hr / User / Yr
30% Discount on Future Work
Development Assistance
1 Hr / User / Yr
30% Discount on Future Work
System Manual
$899.00
1-on-1 Training
$100/hr
Qualifications
Minimum Number of Users 5
Contact Sales

Spruce
40% of org license fee
Included Services
Email Support [email protected]
Phone Support 24/7
Chat Support 24/7
Maximum Response Time 1 Hour
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance
1 Hr / User / Yr
40% Discount on Future Work
Development Assistance
1 Hr / User / Yr
40% Discount on Future Work
System Manual
$799.00
1-on-1 Training
$75/hr
Qualifications
Minimum Number of Users 10
Contact Sales

SERVICES

Email Support

Chat Support

Phone Support

Maximum Response Time

Basic Zoho Apps Only.
Excluding Advanced Development using Custom Functions, Client Scripts and Circuits.

The Greenhouse

Trainer Central

QUALIFICATIONS

Minimum Number of Users

zoho support seed plan

Seed

20% of org license fee

Chat

Phone

8am-5pm EST | Mon-Fri

Max Response Time

8 hours

App Implementation

Basic Zoho Apps Only

Customization Assistance

Excluding Development

The Greenhouse

Trainer Central

Minimum Number of Users

1

zoho support sprout plan

Sprout

30% of org license fee

Chat

8am-5pm EST | Mon-Fri

Phone

8am-5pm EST | Mon-Fri

Max Response Time

4 hours

App Implementation

Basic Zoho Apps Only

Customization Assistance

Excluding Development

The Greenhouse

Trainer Central

Minimum Number of Users

5

pg_spruce_icon_small

Spruce

40% of org license fee

Chat

24/7

Phone

24/7

Max Response Time

1 hour

App Implementation

Basic Zoho Apps Only

Customization Assistance

Excluding Development

The Greenhouse

Trainer Central

Minimum Number of Users

10

“ZOHO CRM is cumbersome and hard to customize for businesses like ours. It is however much less expensive than SalesForce which has its own user friendliness challenges. Thank heavens for the folks at Planned Growth!!

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