BUSINESS SOFTWARE

Setup, Customization & Support

Manage your business, not your software.

Discover the power of leading business softwares to streamline your operations, enhance productivity, and drive growth. With over 40 integrated online and mobile applications, Zoho is the business operating system for the 21st century. It provides everything you need to grow sales, market your business, handle accounting, communicate with teammates and customers, and much more. As an Advanced Zoho Partner, Planned Growth and our Zoho Experts will help implement, customize, and maintain your Zoho applications so you can spend less time managing your business softwares and more time growing your business.

New to Zoho

If you have a Zoho account but are unsure where to start, we can help! Whether you are starting from scratch or migrating from another system, our Zoho Experts ensure your new Zoho “operating system” is set up correctly. Proper setup of business softwares like Zoho can save you time and enhance your business operations.

Need more out of Zoho?

Zoho can get very complex. If you’re not sure that you are getting the most out of your Zoho subscription, we can help. Utilize powerful features like blueprints, workflows, and AI to better automate your processes, saving you time and money. Customizing business softwares like Zoho to fit your business needs can significantly boost efficiency and productivity.

Need more help with Zoho?

Support for business softwares is crucial to keep your operations running smoothly. If you want to ensure your system is well-maintained while also getting access to your very own Zoho Expert for support and training, one of our Monthly Plans may be right for you.

Need help with Zoho Development?

Development of custom business softwares can provide tailored solutions for your unique business needs. Our Zoho Experts can help build a custom application for you that will sync seamlessly with your Zoho ecosystem, providing nearly unlimited possibilities to streamline your processes and offer a user-friendly experience for your team or your clients.

Support Plans

	Seed 20% of org license fee	Sprout 30% of org license fee	Spruce 40% of org license fee
INCLUDED Services
Email Support	[email protected]	[email protected]	[email protected]
Phone Support	8 am - 5 pm EST \| Mon - Fri	8 am - 5 pm EST \| Mon - Fri	24/7
Chat Support		8 am - 5 pm EST \| Mon - Fri	24/7
Maximum Response Time	4 Hours	2 Hours	1 Hour
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance	1 Hr / User / Yr 20% Discount on Future Work	1 Hr / User / Yr 30% Discount on Future Work	1 Hr / User / Yr 40% Discount on Future Work
Development Assistance	1 Hr / User / Yr 20% Discount on Future Work	1 Hr / User / Yr 30% Discount on Future Work	1 Hr / User / Yr 40% Discount on Future Work
1-on-1 Training	$150/hr	$100/hr	$75/hr
System Manual	$999.00	$899.00	$799.00
Qualifications
Minimum Number of Users	1	5	10
	Contact Sales	Contact Sales	Contact Sales

*Customization & Development Assistance Hours cannot be utilized towards any Project Based work.

**Planned Growth will be tagged as your official Zoho Partner upon signing up for one of our Zoho Support Plans.

	Seed 20% of org license fee
Included Services
Email Support	[email protected]
Phone Support	8 am - 5 pm EST \| Mon - Fri
Chat Support
Maximum Response Time	4 Hours
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance	1 Hr / User / Yr 20% Discount on Future Work
Development Assistance	1 Hr / User / Yr 20% Discount on Future Work
System Manual	$999.00
1-on-1 Training	$150/hr
Qualifications
Minimum Number of Users	1
	Contact Sales

	Sprout 30% of org license fee
Included Services
Email Support	[email protected]
Phone Support	8 am - 5 pm EST \| Mon - Fri
Chat Support	8 am - 5 pm EST \| Mon - Fri
Maximum Response Time	2 Hours
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance	1 Hr / User / Yr 30% Discount on Future Work
Development Assistance	1 Hr / User / Yr 30% Discount on Future Work
System Manual	$899.00
1-on-1 Training	$100/hr
Qualifications
Minimum Number of Users	5
	Contact Sales

	Spruce 40% of org license fee
Included Services
Email Support	[email protected]
Phone Support	24/7
Chat Support	24/7
Maximum Response Time	1 Hour
Implementation Assistance
Monthly System Maintenance
The Greenhouse
Trainer Central
Discounted Services
Customization Assistance	1 Hr / User / Yr 40% Discount on Future Work
Development Assistance	1 Hr / User / Yr 40% Discount on Future Work
System Manual	$799.00
1-on-1 Training	$75/hr
Qualifications
Minimum Number of Users	10
	Contact Sales

SERVICES

Email Support

Chat Support

Phone Support

Maximum Response Time

Basic Zoho Apps Only.

Excluding Advanced Development using Custom Functions, Client Scripts and Circuits.

The Greenhouse

Trainer Central

QUALIFICATIONS

Minimum Number of Users

Seed

20% of org license fee

Email

[email protected]

Chat

Phone

8am-5pm EST | Mon-Fri

Max Response Time

8 hours

App Implementation

Basic Zoho Apps Only

Customization Assistance

Excluding Development

The Greenhouse

Trainer Central

Minimum Number of Users

Sprout

30% of org license fee

Email

[email protected]

Chat

8am-5pm EST | Mon-Fri

Phone

8am-5pm EST | Mon-Fri

Max Response Time

4 hours

App Implementation

Basic Zoho Apps Only

Customization Assistance

Excluding Development

The Greenhouse

Trainer Central

Minimum Number of Users

Spruce

40% of org license fee

Email

[email protected]

Chat

24/7

Phone

24/7

Max Response Time

1 hour

App Implementation

Basic Zoho Apps Only

Customization Assistance

Excluding Development

The Greenhouse

Trainer Central

Minimum Number of Users

“Business softwares like ZOHO CRM are cumbersome and hard to customize for businesses like ours. ZOHO CRM is, however, much less expensive than SalesForce which has its own user friendliness challenges, in terms of business softwares. Thank heavens for the folks at Planned Growth!!”

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As an Advanced Zoho Partner, we possess in-depth expertise and experience in deploying, customizing, and supporting Zoho’s comprehensive suite of business softwares. This prestigious partnership signifies our commitment to delivering top-notch solutions tailored to your unique business needs, ensuring you get the most out of Zoho’s powerful tools. Whether you need seamless integration, advanced customization, or ongoing support, our certified experts are equipped to help your business achieve greater efficiency and success.