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4 Benefits of Hiring an Authorized Partner to Handle Zoho Support

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You’ve made the decision to transform and elevate your business by investing in Zoho– congratulations! This is a huge step towards your business’ growth and development. But, where do you go from here? Certain aspects may be quite easy to put together, such as your email or workdrive, but with over 40 different apps that are customizable and able to be molded to your specific needs, there are many opportunities to alter and elevate your individual Zoho experience.

So, what’s the best way to navigate through Zoho’s in-depth program?

It is definitely possible to work things out and try them on your own, and there is an  active email and phone number that you can contact for Zoho support. However, the best way to fully utilize Zoho and all of its nuances is to work with an authorized Zoho partner– a company that has been trained to analyze and implement customized Zoho solutions for their clients. Zoho partners can train their customers, provide ongoing support, and be their go-to person for all things Zoho!

Here are a few major benefits of working with a Zoho partner such as Planned Growth for all your support needs:

1.  Get the Most Out of Zoho

Zoho is undoubtedly one of the best and most inclusive business software options of 2022, with endless applications and useful accessories to take your business to the next level! There are simply not many programs that can even remotely compare to the comprehensive versatility that Zoho brings.

However, with endless possibilities comes a bit more need for expertise and organization, which an authorized Zoho partner can provide. In order for Zoho to work best, with your particular business needs, you will need to customize the different apps in ways that work best for you. Once these customizations take place, you will be working seamlessly with a program that fits like a glove to the hand of your company.

A Zoho partner that specializes in understanding the ins and outs of different Zoho customizations will be able to help you identify your needs as a company, and then tweak your different flexible Zoho apps to work exactly how you need them to.

Like any professional-grade software, if it is not used correctly, Zoho will not be able to help your business to the ability that it could if properly utilized. Make sure to get the most out of your Zoho by working with a dedicated authorized partner!

2. Free Up Time to Run Your Business 

Any business owner will tell you that nights and weekends are no longer the same once you’re “the boss”. Running a business is often much more than a full-time job, and for many it can become their entire life. The value of time greatly increases once you have less free time to spare.

While help is available for any Zoho customer via a customer service phone number, it can naturally take some time to sit down and really try to communicate what you are looking for, and how to achieve that result. In addition, customers will often have a question or feel hung up on a minor or technological issue, and could spend considerable time just on a minor tweak. A Zoho partner will understand the point of what you are looking for, and will be able to better direct you to achieve these results, all in a more timely manner. Your partner will be able to work out smaller details that you simply do not have time for. As a result, you will then have more time to actually run your business, instead of getting held up with the details of each app in the program. And when time is of the essence, this can really come in handy. Let a Zoho partner take care of the minor things while you work on the big stuff!

Regular Zoho support guarantees a reply within 24 hours, and this is upheld consistently, though this may not be fast enough for urgent workplace questions or concerns. A quality Zoho partner may be more accessible to you and able to respond faster during an emergency.  

3. Reduce Risks, Mistakes, and Unforeseen Outcomes   

While Zoho applications are easy to use, for the most part, it is still possible for mistakes to be made. Authorized Zoho partners have the knowledge, education and foresight to look ahead to see how your implementation of the program could lead to problems down the road for your business (for instance, if your business is sending out too many newsletter emails, it’s possible that your emails could get flagged as spam).

Consultants can foresee problems so your business can make full use of Zoho with less risks. They can also create structured systems and automation within your organization that fire off tasks during different stages– this can ensure that the right process is being executed by the right employees. When time is of the essence and accuracy matters, it is often beneficial to simply work with an authorized Zoho partner who can tell you the mistakes you could make, before you make them!

4. Gain Access to High-Level Support   

Many companies find themselves shelling out $100’s or even $1000’s per month on enterprise-level solutions with high-level customer support. In contrast, the cost of Zoho is simply unbeatable for such a comprehensive enterprise-grade software. However, this unbeatable price also comes with the cost of fairly basic customer support. Thankfully, companies can get the best of both worlds by relying on an authorized Zoho Partner to provide them with matching-grade customer support.

In the end, the benefits of hiring a company such as Planned Growth to be your Zoho support partner largely outweigh any reason not to. Authorized Zoho partners enable customer success by identifying the right set of Zoho tools to address the unique needs of each business. These qualified experts aim to provide a unified customer experience and deliver outstanding business scoping, implementation, sales and support services.  Zoho consulting partners sell, manage, and implement Zoho solutions. By providing direct training and support, a partner can help you make the most of your technology investment. Get started today and unlock your business’ true potential! Call us at Planned Growth (800) 625-4769 or visit our Zoho Business Software page to learn more.