Skip to content

 8 Advantages of Integrating Zoho CRM with Shopify 

Integrating Zoho CRM with Shopify

Shopify is one of the biggest ecommerce platforms in the world that has been powering millions of websites around the world. Zoho CRM is a powerful relationship management system that smoothens the workflow in the marketing, sales, and customer support department. Imagine what you can do by integrating two of the most powerful software on the internet. You can easily sync Zoho CRM and Shopify to manage and analyze customer records. Here are some key advantages of integrating Zoho CRM with Shopify.

1. Acquire Customer Details Directly in Zoho CRM

For an online store, it is critical to discover which products have high demand and which do not. If or when a purchase is made on a Shopify website, the order will get updated on the Zoho CRM dashboard, which allows you to figure out what’s working and what’s not. On top of that, you can analyze the customers’ data and make sales predictions. You can keep records of transactions in a unified system and manage your company operations from any system with the Zoho CRM and Shopify interface.

2. Streamline Your Process 

Selling your items, and hence your brand is a huge operation that demands a great deal of care and consideration. Your workflows can be controlled all in one place with Shopify, and by connecting with your Zoho CRM, these stages can be synchronized with your CRM program concurrently, ensuring that all teams involved get updates as they enter. Their duties for each task will be automated or provided via online alerts.

3. Sync Data in No Time 

Once your Shopify store starts getting a solid number of visitors and sales, you will need to manage the quantity of data. If you use plugins available in Zoho CRM, you can integrate data in a matter of minutes. This Zoho + Shopify Integration takes advantage of the Zoho API, which enables you to supply data from any module at the same time.

4. Better Working Relationship 

The secret to a successful ecommerce company is when you can understand and act according to the consumers’ expectations. By providing immediate access to Zoho CRM for online systems to your team (developers, designers, marketers, and others), you can foster fantastic working connections, allowing them to interact closely and create a thriving ecommerce shop.

5. Boost Data Analytics 

Integrating your Shopify store with Zoho CRM, you will get massive information right on your dashboard. The Zoho CRM enables you to customize your dashboard based on your needs to track total sales, and customers details, and filter your products. It helps you to understand your customers better and allows you to make a solid plan for future references.

6. Increased Cross-Selling Opportunities 

An ecommerce CRM software is the ideal method for storing and maintaining customer behaviors for analysis and procedures. This implies that when data is thoroughly evaluated and processed, it allows you to create targeted marketing campaigns to increase customer experience and cross-selling possibilities.

7. Marketing and promotion will be improved

Integrating Zoho CRM with Shopify provides business owners with a central repository for their customer data. This improves all aspects of marketing, from strategy to targeting and execution. When your customers receive highly tailored email marketing, it has a direct influence on the revenue of your online store.

8. Reduce Losses and Costs 

Your online business is likely to encounter issues owing to simple errors and other data-entry mistakes if you do not integrate a CRM system. Manual transfer of data is particularly vulnerable to these difficulties, which can have a direct impact on sales and customer loyalty. The ideal solution for your business is to integrate Zoho CRM with Shopify.

Integrating your online store with Zoho CRM is really the best way to understand your customers better, analyze the market, and make better business decisions. Are you looking to integrate your online store with Zoho CRM? If so, you can reach Planned Growth via our online form or simply call us at 800-625-4769.